Bank of India holds cyber fraud awareness programme in New Delhi
New Delhi (The Uttam Hindu): Amid rising incidents of cyber and digital frauds, particularly targeting senior citizens, Bank of India conducted an extensive awareness programme on fraud prevention and risk mitigation for its staff in New Delhi on January 21, 2026.
The programme was attended by branch heads from 82 branches along with business vertical heads including RBC, SMECC and SMEUC, with the objective of strengthening the capacity of field functionaries to prevent, detect and report fraudulent activities effectively.
Addressing the gathering, Field General Manager, New Delhi, Shri Lokesh Krishna spoke about common fraud patterns encountered at the field level and highlighted precautionary measures to mitigate risks. He emphasised the importance of vigilance, timely reporting and strict compliance with internal control mechanisms.
Shri Vasu Dev, General Manager from the Fraud Risk Management Department at the Head Office in Mumbai, who was specially present for the programme, elaborated on key aspects of operational, cyber and digital frauds. He provided practical insights into emerging fraud trends and preventive strategies.
Special focus was placed on cyber frauds affecting senior citizens across the country, including cases involving so-called “digital arrests”, fraudulent KYC updation through APK files and phishing through unauthorised links. Participants were sensitised to identify early warning signals, adopt robust due diligence practices and adhere strictly to established guidelines and standard operating procedures.
Officials also urged bank staff to actively educate senior citizens about evolving cyber threats and encourage them to immediately report any fraudulent incident through the national cybercrime helpline number 1930.
The participants were further briefed about the Indian Cybercrime Coordination Centre (I4C), an initiative of the Ministry of Home Affairs aimed at preventing, detecting, investigating and prosecuting cybercrimes in a coordinated and comprehensive manner.
The programme underscored the bank’s commitment to safeguarding customers, especially vulnerable sections of society, against the growing threat of cyber and digital frauds.