IndiGo Crisis Under CCI Watch: Antitrust Probe Likely After 5,000 Flight Cancellations
New Delhi (The Uttam Hindu): The country’s largest airline, IndiGo, is now facing potential trouble over suspected violations of antitrust rules. According to media reports, the Competition Commission of India (CCI) is considering launching an investigation to determine whether the airline misused its dominant position in the aviation market. Sources say the CCI is closely monitoring the situation and will soon decide whether to begin a formal probe on issues that fall under its jurisdiction. Meanwhile, the Directorate General of Civil Aviation (DGCA) will continue leading the main government-level investigation into the ongoing crisis.
IndiGo, which holds nearly 65% of the domestic aviation market, has been struggling with a major operational breakdown for several days. The airline has cancelled more than 5,000 flights this month. A delay in implementing new rest rules for pilots led to an acute crew shortage, causing widespread disruption during the peak travel season. Reports indicate that IndiGo required 2,422 captains at this time but had only 2,357 available, resulting in massive operational delays and leaving thousands of passengers stranded at airports across the country.
On Saturday, the DGCA issued a show-cause notice to IndiGo CEO Pieter Elbers and COO Isidre Porqueras, asking them to respond within 24 hours. However, in its reply on Monday, the airline said that due to its “large and complex operations,” it was not possible to immediately identify the exact reasons for the network collapse. The airline also requested additional time, stating that the rules allow up to 15 days for responding to a show-cause notice.
According to regulations, if the CCI finds prima facie evidence of anti-competitive behaviour, it can direct the Director General to initiate a formal investigation. Further action is taken only after the investigation report is submitted. If no initial suspicion is found, the case is closed. Notably, IndiGo has previously come under CCI scrutiny over allegations of anti-competitive practices.