Bengaluru Cafe Staff Member Brutally Assaulted by Group of Men Over Empty Coffee Cup Demand; Video Goes Viral

Bengaluru (The Uttam Hindu): A disturbing incident of customer rage unfolded at a popular Namma Filter Coffee outlet in Bengaluru's Seshadripuram area. A group of four men allegedly assaulted a staff member after he refused to provide an empty coffee cup, citing company policy. The staff member had politely informed them that company policy didn't permit handing out free cups and suggested they purchase another beverage instead.
The situation quickly escalated, with the men becoming aggressive and verbally abusive. The verbal abuse turned physical, with one of the men slapping the staff member on the back of his head. The assault intensified, with all four men brutally attacking the staffer, punching him in the face and kicking him in the stomach. The incident was captured on CCTV cameras installed at the cafe, and the footage has gone viral on social media, sparking widespread outrage.
ಒಂದು ಎಕ್ಸ್ಟ್ರಾ ಕಪ್ ಕೇಳಿದ್ದಕ್ಕೆ ಗಲಾಟೆ?
— ಹೋಟೆಲ್ ಕನ್ನಡ / Hotel Kannada (@HotelKannada) July 2, 2025
ಶೇಷಾದ್ರಿಪುರದ ʼನಮ್ಮ ಫಿಲ್ಟರ್ ಕಾಫಿʼನಲ್ಲಿ ಜುಲೈ 2ರ ಸಂಜೆ 6.50ಕ್ಕೆ ನಡೆದ ಘಟನೆ. ಒಂದು ಎಕ್ಸ್ಟ್ರಾ ಕಪ್ ವಿಚಾರವಾಗಿ ಗ್ರಾಹಕರು ಮತ್ತು ಸಿಬ್ಬಂದಿ ಮಧ್ಯೆ ನಡೆದಿದೆ ಎನ್ನಲಾದ ವಾಗ್ವಾದ-ಹಲ್ಲೆ. #NammaFilterCoffee@BlrCityPolice pic.twitter.com/CCVC7GwAF7
A formal complaint has been registered, and the police are reviewing the CCTV footage to identify the attackers. The police have assured that necessary action will be taken against the perpetrators. Social media users have demanded swift action against the attackers, with many calling for the Bengaluru Police to arrest the assailants quickly. The incident has raised concerns about customer behavior and staff safety in public places. The police investigation is ongoing, and further details are awaited.